Shipping & Delivery Policy
We are committed to delivering your order with good quality packaging within the given time frame. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. Our prices are all-inclusive. All taxes are included with the list prices, if applicable in your region.
Orders are dispatched within 7 working days or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 10 to 18 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
What if the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call us on +91 7225029695 or email us at [email protected] mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you at no additional cost. Please make sure that the original product tag and packing are intact when you send us the product back.
Shipping
We take orders at least a day in advance for the next day. The website cuts off for next-day ordering at 7 pm for the first slot and 11 pm for the last slot.
We have two delivery time slots i.e. 9 am to 2 pm and 2 pm to 7 pm. The order will be delivered anytime between the time slot chosen, we cannot guarantee the delivery time since we have third-party logistics. You can opt to pick up the order if there are time constraints.
If you are ordering for someone else as a surprise, please put in the number available for logistics to contact them. Apart from shipping details, we don’t send out any other details over text messages or calls.
In case of inevitable weather conditions or festive/operationally heavy days, we might face delays. We will keep you posted in any such scenario. We seek co-operation from you during such circumstances.